DELIVERY AND SHIPPING
 
Standard and Expedited Delivery

> For standard shipping, orders will be delivered by the national postal service of the destination country ("Snail Mail" equivalent). For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.
> For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fee varies by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.
    Yes, we offer worldwide shipping!
> How long does shipping normally take?
* For US orders Standard Shipping: 7-10 business days, 10-14 for special orders.
* Expedited Shipping: 3-5 business days
* For non-US orders Standard Shipping: about 10-15 business days
* Expedited Shipping: 3-5 business days.
* Delivery time is not guaranteed for Standard Shipping and thus we would suggest Expedited Shipping if there is a date that you would like to meet.
* The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. 
* In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

> How can I check my order status?
You can sign in to your account (the one that you made your order with) and click on the tracking number that will be sent to you as soon as they obtain from it from the Carrier. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

  Your item will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.
 Orders placed using our standard shipping will be processed within 3-5 business days.

> Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day).

For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

> Import Taxes & Duties

Some countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at help@meticulousmen.com You can even contact us by calling +1 401-744-4443 and also on Messenger @meticulousmen. 
 
RETURNS

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Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery will not be accepted.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, usually 2 or 3, depending on the Credit Card processing agency.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@meticulousmen.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only exchange items if they are defective or damaged. If you need to exchange it for the same item, visit meticulousmen.com and click "Return Center" where you will be guided to send your item to: 400 Putnam Pike Ste. J-122, Smithfield, RI, 02917, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should send your product to: 400 Putnam Pike Ste. J-122, Smithfield, RI, 02917, United States.

You will not be responsible for paying for your own shipping costs for returning your item. This charge will be handled by Meticulous Men. We will send you a pre-paid return label provided by one of our preferred providers.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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